At FitMax, we understand that you may have questions or concerns regarding iPool. Below you can find answers to some of the questions which we are asked most frequently. If you there is something you need answered that you can’t find here, feel free to contact us so we can get you the answer ASAP!
Installation & Dimensions
What is the difference between the iPool and the iPool 3?
Both the iPool and iPool 3 are the same size (10ft x 7ft), however, the difference is in the height, as the original iPool is 45 inches high, while the iPool 3 is 54 inches high. Additionally, the iPool holds 1500 gallons of water, while the iPool 3 holds 2200 gallons of water.
What dimensions are the iPool and Fitmax therapy pool?
The therapy pool body is 7x7x54 inches total footprint including the frame is 9x9x54″. The water depth is approximately 4 feet 6 inches.
The iPool body dimensions are 7x10x45 inches total footprint including the frame is 9x12x45″. The water depth is approximately 3 feet 9 inches
The larger iPool 3 body dimensions are 7x10x54 inches total footprint including the frame is 9x12x54″. The water depth is approximately 4 feet 6 inches.
Both pools are freestanding above ground units that can be installed either inside or outdoors. It can fit into a place no smaller than 9 ft x 12 ft x 7.5 ft (6 square meters) for the iPool I and 9 ft x 12 ft x 8.5 ft for iPool 3.
The therapy pool can fit into a 8.5 x 8.5 x 7ft space so there is enough room to climb the ladder steps into the pool.
Where can I install the iPool?
The iPool is a freestanding above ground unit that can be installed either inside or outdoors. It can fit into a place no smaller than 8.5 ft x 11.5 ft x 7.5 ft (6 square meters). It must be installed in a place that is level, smooth and free of any objects that can damage the pool. If it is installed indoors, the floor must be able to withstand ten tons of weight and have a way to drain water without damaging the property.
What do the pools come with?
The Fitmax therapy pool and iPools come with a cover, floor mat, ladder, and filter pump. The ladder will need to be removed to cover the pool.
How do I install the iPool?
What about customer service?
If you have any questions, please feel free to contact us at (866) 337-7766. Our offices are available seven days a week during normal business hours, Pacific Standard Time.
Unique Features of the iPool
How does the swim harness work?
The swim harness is a velcro strap that wraps around your waist and has clips that fasten in the front. It can be adjusted to fit a person with a 22 inch waist up to a 42 inch waist. With an additional harness added, the diameter can be increased to a 60 inch waist.
How much resistance is there in the swim harness?
There is as much resistance as you want!
If you want more resistance in your workout, then simply swim harder into the harness. To change your workout you can change the position of the harness.
How does the iPool compare to a traditional lap pool?
The iPool costs much less to install and has less water to maintain than traditional lap pools. It allows you to have full workout in a small area without the hassle of turning around. For parents who have children, traditional swimming pools can be dangerous areas requiring supervision. With iPool, children can enjoy swimming with the safety of the harness.
How much does the iPool cost?
The regular cost of the iPool I is below $3000 and includes the frame, liner, ground tarp, basic cover and the filtration system.
How much does the filter cartridge cost to replace?
The regular price for the cartridge set is less than $66.00 for 6 pcs which you can easily purchase here
What is the iPool made of?
The iPool is made of a durable, lightweight mesh layer composed of high quality polyester thread, a strong material used in the fishing industry, that is then layered with UV resistant vinyl coating. We designed the iPool with quality in mind over several years. Our liners have five layers of protection and are designed to meet ASTM standards for durability and strength. Our pools are pressure tested and pounded with hundreds of pounds of force continuously for days at a time.
Does the iPool really work?
Yes, it really does work! You can swim against the harness at whatever speed you would like, meaning you set the speed yourself. No turning around in a pool or changing the speed of the follow of water. If you want to change your workout, you can change the position of the harness. The iPool was designed for resistance swimming to help work and strengthen the cardiovascular system without the stress and impact on your joints.
Delivery Time, Maintenance, How to use Pool Accessories:
How long will it take to deliver?
Unless in a backorder situation, shipments are shipped out within two working days and delivery takes about five to seven business days via a freight service like UPS.
Is it difficult to keep the iPool clean?
Not at all!
The iPool uses an easy-clean filter pump system to help clean the water.
How do I take care of my iPool liner?
Weekly Care: The most important factor is monitoring the pH once a week to ensure the pH level is between 7.0 to 7.6 as well as running the filter pump 3 to 6 hours daily. Doing so will help in preventing algae and other organisms from growing in the pool. Acids and Alkalines are readily available at your local pool supply store or online to maintain proper pool pH balance.
Products are available which can organically decompose body and tanning oil build-up. Common soap and cleansing products may also be used to remove any scum-like build up. Please keep in mind that many cleaners require a chemical reaction to clean, so allow the product to set into the affected area for a few minutes for best results.
Products like Clearicin, Soft Scrub with Bleach, or Soft Scrub Regular are recommended along with a Scotch-Brite pad or sponge. Brushes can also be used.
Your pool bottom will need to be vacuumed on a regular schedule to remove debris and particulate matter that has settled to the bottom. Vacuum heads, rollers and brushes should be inspected to make sure there are no sharp edges that can slice the pool bottom. Vacuums, such as AquaKing or Aquamax are recommended.
Take caution when installing or removing any pool equipment such as ladders, as carelessness could result in damage to your PVC membrane.
Immediately rinse with clear water if any powdered/granular chlorine or strong acids spill on the membrane surface. This will prevent any bleaching or discoloration.
Beware of sulfur or copper based disinfectants, as they may cause discoloration.
Can I use a timer in conjunction with my iPool?
Yes you can!
However, our heated iPool I and iPool III have timer systems already included.
Can I use a heater to heat the water for my iPool?
We have provided a heater specially designed for iPool. It includes the heater, a filter pump (2500gal/hr), and connector. Please refer to the iPool-D and iPool 3-D model sets.
How long should I run the heater for?
The heater increases the temperature 1-2 degrees every hour or so, depending one the difference between the water temperature you desire. The first time you operate the heater, you need to run it for 5-10 hours to meet the temperature you require. If you utilize our available iPool insulation wrap and insulated cover then the temperature loss will be about 3 degrees per day. Simply run the heater for 3 hours per day to compensate for the heat loss.
How do I set a timer for the heater?
All you need to do is use one timer linked to the filter pump. The heater will shut off once the filter pump shuts off.
How do I link the pool, filter pump, and heater?
The pool outlet link needs to go to the filter pump inlet link. The filter pump outlet links to the heater inlet and finally the heater outlet links to the pool inlet.
Can I use a chloride or a salt-water system with the iPool?
A chloride or a salt-water system can be used in the iPool, we offer this as an additional accessory on the product page for pool
How often should I replace the filter cartridge?
The cartridge should be replaced once per month.
How often do I have to change the pool water?
Maintaining proper pool chemistry is key if you check your pool chemistry weekly you normally will not need to completely drain the pool because you will be filling it with fresh water every now and then due to evaporation.
What if I find a leak in the pool?
Leaks are generally very rare because our liners are factory inspected and have five layers of protection. Nevertheless, accidents may happen and we have included a pool repair kit for your convenience. The glue that we use is a special fast acting adhesive designed for the fabric liner and will work even factoring in the pool pressure.
The pool does not need to be drained in order to use the repair kit. Please cut out one patch piece square, about the size of your thumb, apply the glue to the non shiny side of the patch and stick over the small leak point, holding it firmly for about one to two minutes. Then please cut out another patch piece that is bigger and wider than the first patch piece, place the glue on the non shiny side, and stick it over your original patch piece holding it firmly for one to two minutes. This second layer will serve as a reinforcement for your seal.
What about humidity for indoor installations?
Having a body of water inside will always raise some concern for humidity. Many of our customers keep their iPools or Fitmax Therapy Pools in their basements. We advise to keep the pool covered with something like our insulated cover when not in use and to open up the windows when possible to provide air flow. This will help substantially in reducing humidity.
How easy is it to install the iPool?
The iPool is shipped to you with 1 large and 1 medium size box. With it, are easy-to-install instructions that walk you through it step-by-step. The iPool can be assembled by 2 people in about 1 hour. We also have a video here that shows you how to assemble the pool.
Can I use my iPool in the winter?
At FitMax, we offer various products that allow you to enjoy your pool year round, including our specialized insulation that you can wrap around the pool, as well as our heaters.
Ideally, water should be kept in the pool and it should be covered. However, the pool liner has been designed to withstand the elements, whether or not water is left in the pool.
You can find more information here on how to winterize our pools
How do I manage water chemistry of Pool?
Corrosive water can damage the filter pump, heater, and potentially discolor the liner as well.
We recommend using pH strips weekly to make sure the water chemistry is correct. Please consult an accredited pool supply store to locate the correct products to control your water chemistry levels.
Recommended Water Chemistry Levels
pH 7.2-7.8 (7.4-7.6 is considered ideal)
Total Alkalinity (ppm) 80-120
Calcium Hardness (ppm) 200-350
Salt (ppm) 2800-3000 maximum
Free Chlorine (ppm) 2-3
Total Dissolved Solids (ppm) 3000 maximum, ideal is 1000-2000.
Please contact us at (866) 337-7766 or fill out the contact us form with any additional questions!